Mission statement
We are a forward-looking incoming travel agency whose mission is to provide our clients with a unique, local experience and to add activities to our local offer. We do this while promoting cultural and environmental friendly engagement through close links with local suppliers. We consider it our duty to work directly with suppliers, clients and the community at large promoting sustainability through education and preservation of cultural and natural resources in our destinations.
Sustainability policy of HUD d.o.o.
We are devoted to protecting the environment and reducing our negative impacts on nature. We commit ourselves to act in the following way in order to preserve the environment:
- respect environmental protection legislation,
- monitor the impacts of our activities on the environment,
- fulfil the objectives and measures set in the Sustainability policy,
- educate employees about our Sustainability policy, objectives and actions
- inform guests and suppliers about our efforts to reduce the negative impacts of our activity on the environment and encourage them to participate and support us,
- promote sustainable mobility and other environmentally friendly practices among our employees.
We pay special attention to the following areas:
Energy consumption
As part of the energy consumption policy we are moving to new offices in December 2019 in the Tivoli Center where we can flexible renting conditions to shape change our working environment into energy efficient and sustainable working space.
In our office we will use energy saving lighting and energy efficient equipment. Our electronic devices are set on energy saving mode. In the winter we turn off the heating after working hours and during summer we do not use air conditioning. Instead, we use natural ventilation. Office light switches and heaters are equipped with stickers encouraging our staff to turn them off when not in use.
Water consumption
At Hud d.o.o. we use water carefully. There are colourful stickers next to both office taps, encouraging our staff to save water.
Waste management
We strive to reduce the amount of waste produced in the office, especially the amount of plastic. For this purpose, we purchase goods without or little
packaging. Goods are purchased in bulk where possible. We also separate our waste (paper, plastics and packaging, glass), which is then disposed to appropriate city containers and recycled.
Consumption of other resources (paper)
Hud d.o.o, is reducing paper consumption by focusing on digital marketing and online communication. Printing of the remaining materials is planned carefully and precisely to avoid residual unused materials. We use certificated recycled paper.
HR policy
In our company we ensure good working conditions. We respect national and international legislation in the field of labour and human rights. Staff members are provided with regular education and training programs and are aware of company sustainability policies, objectives and measures.
Purchasing policy
At our company Hud d.o.o. we are aware that by purchasing local goods and services we contribute to the wellbeing of the local community. Our purchasing policy therefore prioritizes local products, as well as environmentally responsible products and products carrying sustainability certificates (fair trade, organic, FSC etc.).
Travel partner award
The Travelife Partner award is a recognition of our commitment towards social and environmental sustainability. We are complying, based on a verified self-assessment to more than 100 criteria related to sustainability management, office operations, working with suppliers and customer communication. We are working towards further improvements aiming to eventually reach the third party audited Travelife Certified stage
Hud d.o.o. team is happy to announce that we are engaged with the Travelife for Tour Operator & Travel Agents scheme. Travelife is an internationally recognized, GSTC-Global Sustainable Tourism Council accredited training, management & certification program in sustainability in tourism. It is a threestage certification program for tour operators and travel agents: (1) Travelife Engaged; (2) Travelife Partner and (3) Travelife Certified.
We are striving towards becoming Travelife Partner and towards further improvements aiming to eventually comply to the Travelife Certified criteria.
Our sustainability achievements of 2019 are collected in this Sustainability report.
For questions and remarks related to sustainability policies please contact us at [email protected].